Anything you do in life seems to come with a set of rules you must adhere to. Not only are these things you need to avoid doing like the plague, but there are also those you must to do ensure success. For example, you must maintain your car or it will fail, but you also mustn’t go to a mechanic who rips you off. When it comes to Reputation management 101, the most important dos and don’ts are found below.
Don’t collect the information of visitors without letting them know you will do so. For example, if you create an app which markets your brand, but it requires signup to use, you cannot use your app users’ email address to send them email without letting them know that it will be done when they sign up. In fact, giving them the ability to opt in or out of email is the safest way to use their information without making them angry.
Do use search engine optimization techniques on everything you create. Be it a social media page, website or YouTube video, every campaign you engage in needs to be optimized so that search engines can not only index it, but grab the right keywords for your needs. If all of your content is using the same SEO techniques, it will also be interconnected by the search engines, ensuring a search for your company leads readers to every page you have.
Your current marketing campaigns, both online and off, need to be updated. Online campaigns need to be injected with fresh content constantly to keep readers engaged. You can use that content in your offline marketing campaigns as well, such as including information on contests in your commercials, ads in the newspaper or on flyers. Hand out notices about what you are doing online to customers who purchase from you in person, as well.
Interacting with your customers is the best way to build a relationship. Communicate through social media by posting questions and discussing the answers followers give. Seek out those who discuss your brand, both in positive and negative ways, and talk to them about what they are saying. If their chatter is negative, determine what it will take to make the situation turn out positive. When others see how responsive you are to problems, they will be more likely to become a customer themselves.
Freebies and giveaways are a great way to boost your followers or newsletter subscribers. Be sure to give away one of your products to ensure that those who sign up are actually interested in what you are selling. If you want to boost both followers and your email list subscribers, offer the ability to enter both by submitting an email address on your website and using an app on your Facebook page.These are all the tips of reputation management 101.
Building a business begins with a focus on marketing. With reputation management 101:dos and don’ts tips, you can easily market online and find great success. When you reach your goals, you will be able to finally feel the joy of accomplishment you deserve.